Who I work for

Here’s a list of who I work for and have worked for, most recent at the top.
Have a browse and if you think I could help you, contact me »

Last updated: October 2020


I’m the Senior Writer at fintech Tide. We do business current accounts and financial services for small businesses, and build tools to make financial admin easier.


I was contracted to Aviva Digital UK as the writer on Aviva’s trail-blazing Aviva Plus range of insurance. The innovative cover was designed to be a ‘Netflix of insurance’ and more fair for the customer. Pay monthly without extra charge, no fees to cancel or change, no price hike at renewal. But Aviva decided to cancel the products and switch back to selling more traditional insurance. For me, it was no longer ethical so I left to join Tide. 🙂

Coventry Building Society

CBS_logoI wrote for the UK’s second-largest building society. I love the simplicity of the business: look after members’ savings and lend money to people for mortgages. That’s it. No shareholders, no fat-cats, just a company where everyone genuinely cares about doing the right thing.

I worked full-time for the Marketing team from 2014 – 2017 creating new leaflets, webpages and emails, and revising hundreds of existing letters. I passed on writing skills too, with how-to guides and staff training. I continued to work for CBS as a freelancer on communications about Open Banking.

The Writer

The Writer - TMI joined this agency as a freelancer in January 2012 and worked regularly for the agency’s big-name clients, rewriting websites, and letters and customer emails. This involved explaining complex stuff clearly (products, pricing, mortgages, bankruptcy, etc) and completely rewriting documents so they’re less ‘formal’ and more ‘normal’.
Clients I’ve worked for:

  • BT (British Telecom)
  • O2
  • Cisco
  • Unilever
  • PwC (PriceWaterhouseCoopers)
  • Royal Bank of Scotland
  • NatWest
  • Santander
  • Post Office
  • Waterstones
  • Ceona (deep-sea drilling)
  • Sodexo

Dorchester Collection

This group revolutionised the way they manage their data. Technology consultants GE Associates designed a state-of-the-art data warehouse and CRM system – I edited documents, created ‘how to’ guides and worked on staff training in the new systems. (I also redeveloped the GE website.)

Royal Shakespeare Company

RSCThe RSC is an international theatre company based in Stratford-upon-Avon. From January – March 2012, I worked on the RSC Education and University of Warwick project, Teaching Shakespeare – building, populating and editing the website, and organising film shoots for the online teachers’ resources. From April 2012, I created and updated resources for teachers and students.

Between 2005 and 2011, I built the Explore and Education web sections in the RedDot CMS, including writing copy, commissioning text and editing with PhotoShop, FinalCutPro and Adobe Audition.
All web content production at the RSC requires collaboration with colleagues from across the company and clear reporting to the many stakeholders.

In 2011, I created the Education section for the World Shakespeare Festival website.


Zyda Law

Zyda LawZyda are a firm of solicitors who specialise in legal services to the energy sector, in particular nuclear power and renewables. I edit their website, Legal 500 and awards submissions and magazine articles. In January 2013, I worked with their design agency to redevelop their website – including editing content and images, and train staff in blogging and using the CMS.

Ace High Enterprises

Sue and Rachel Hawkins are a Warwickshire-based partnership who buy and redevelop pubs/restaurants/hotels – I edit their website content, set up their social media and run their e-marketing (plus any other computer-y stuff they need doing).

GTI Media

This company create higher education and jobs guides for graduates. I edited the Careers Guides for Bath and Queen’s Universities, and proofread various careers guides for Northern Ireland.


  • How It Works - June 2012How It Works – Science and technology
    I write articles on science, technology & digital media.
    (For sample, click on the thumbnail to the right to see the article.)
  • Saga – Members’ magazine
    I’m on trial with Saga as a Technology writer.
  • The Lady – Iconic English lifestyle and classified ads
    I produce website content.

Literary festivals

I teach workshops on ‘Writing for the web’.

Workshops and one-to-ones

I teach classes and individuals to set up and write their own WordPress blogs.

Supporting Women In Business

I ran workshops for a Cotswolds/Midlands-based networking group on ‘Writing for the web’.

BBC Cumbria and BBC Birmingham

As a Broadcast Journalist for the BBC, I wrote, commissioned and edited web content for major BBC projects eg: British Isles: A Natural History and Voices. In a team of four, I establishing the BBC Cumbria website from scratch and won a national award for our Faith section.

CGP Books Ltd

From 2000 to 2001, I worked in the Lake District for educational publisher CGP, writing and editing pages for GCSE Physics and Maths revision guides, and Key Stage Two science workbooks.
There’s a sample page here.

Academic study

  • 2000 – BSc (Hons) Physics – University of Durham
  • 2010 – BA (Hons) Open – Open University (English language, linguistics, Spanish, psychology, neuroscience and creative writing)

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